Help

Help Topics:

Registration

Home Page

Search Page

Lightbox

Ordering Materials

Technical Help

Uluru-Kata Tjuta National Park Images

Kakadu National Park Images

 

 

Expired user account: If your user account has expired please attempt to log in as usual and follow the prompts to apply for renewal. If you are not renewed within 48 hours please contact Tourism Australia, Email: film@tourism.australia.com

Forgotten password: You can reset your password with the Password Reset

Registration

The Image Gallery is designed primarily for use by tourism trade and media for the purpose of promoting tourism to Australia. If you wish to have full access to all images you must complete the Registration form on the Home page. Your details will be forwarded to the Administrator to be assessed. If your application is successful you will be emailed a username and password to access the Gallery website. Please allow one business day (usually less) for the processing of your registration.


Home Page

Once you have logged in, you will be taken to the Home page.

All Images, All Footage and Entire Collection buttons:
These buttons allow you to search just still imagery, just moving imagery, or the entire Gallery collection.

New Shoots & Campaigns, Footage, Special Interest sections:
These sections are updated regularly and feature collections relating to new shoots and campaigns, footage, and areas of special interest such as niche markets, activities, and regions.


Search Page

You can go to the Search page from the top navigation bar of any page. A search can be conducted in a number of ways:

Free text
Use the Search box to define the specific details of your search. You can use several words in the same search. The search engine is not case sensitive so it does not matter if you use uppercase or lowercase, or both.

In the "Search for" field, type the name of the item or location you are looking for or an adjective that describes its characteristics. If you know the item number, you can also enter it here (multiple item numbers can be entered by separating each number with a space – do not use punctuation). Then press your computer's enter key or the on-screen "Search" button.

In the "Using" field, if you select "All of these words" it will return images related to all of the words you have entered (for example, entering ‘kangaroo children beach’ would return an image representing all three of these words). If you select "Any of these words" it will return images related to any of the words you have entered (for example, entering ‘kangaroo children beach’ would return an image with either kangaroo or children or beach in the shot, but not necessarily an image with all three subjects). If you are searching by item number, you must change the dropdown menu to "Image numbers". You can search for multiple item numbers by separating each number with a space (do not use punctuation).

In the "Type" dropdown, you can select what object type you would like to search. The default is set to Photographs, however you can also choose to search through other object types such as Video, Brand Elements and Campaign.

Search results
Your search results will be displayed as large thumbnails. By default the display will show 15 images per page but you can alter this by selecting 10, 30, 60, 200 or 500 from the search display menu in the top right corner.  

Beneath each thumbnail are three icons:

  • The ( i ) symbol links to the Information page about the item
  • The asterisk ( * ) symbol will add the item to your Lightbox
  • The shopping basket symbol will add the item to your Basket

    More Images of Australia

    Find more Australian images by clicking on the link to open a map of Australia. From here you can simply click on the State or Territory you are interested in and you will be taken directly to that state’s tourism image gallery website. Together, the Tourism Australia and state tourism image libraries provide an online super-resource of thousands of iconic still and moving images.

    Registering for each of these libraries gives you the ability to search and find photographs and footage for almost any destination, event or travel experience in Australia. All registrations and orders are subject to approval by the relevant Image Gallery. Approval will normally be given within one business day.

    Some fees and copyright restrictions apply and to use the Image Gallery you must be a registered user and comply with the Terms and Conditions of Use found on each site.

    For further help, please go to the Information page on each Gallery or email using the details below:

     

    Australian Capital Territory http://images.visitcanberra.com.au 
    tourism.images@act.gov.au
     
    New South Wales http://images.destinationnsw.com.au
    emma.scott@dnsw.com.au
     
    Northern Territory http://imagegallery.tourismnt.com.au
    reuben.lenoir@nt.gov.au
     
    Queensland http://teq.lookat.me.com.au
    image_gallery@tq.com.au
     
    South Australia http://media.southaustralia.com
    info-satc@me.com.au
     
    Tasmania http://tt.lookat.me.com.au
    visual.library@tourism.tas.gov.au
     
    Victoria http://visionsofvictoria.com
    visualservices.tourism@tourism.vic.gov.au
     
    Western Australia http://imagegallery.tourism.wa.gov.au
    imagegallery@westernaustralia.com


    Lightbox

    A Lightbox is like a personal favourites folder and allows you to manage your items before you decide to order. They are stored on your Image Gallery registration permanently (unless you delete them) and are very handy for research and project management.

    You can organise your images into groups and create a new Lightbox for each group. To create a Lightbox, go to the Lightbox dropdown menu, type in the Lightbox name and click OK. Repeat this process to create additional Lightboxes.

    To add images to your Lightbox, select the Lightbox you wish to use, go to the Search page and type in your search terms. Select the image and click on the Lightbox icon below the thumbnail (the * symbol). Repeat this process to add additional images. Go to the Lightbox and your image/s will be displayed. You can also copy images from one Lightbox to another by selecting which images you wish to copy (using the checkboxes) and then selecting Copy Selected to Lightbox and choosing a Lightbox from the dropdown menu.

    The Lightbox can be emailed to other people for information, discussion or review. The recipients will not need a username and password to open the Lightbox. To email a Lightbox use the black sidebar, select the Lightbox you wish to email and click Email Lightbox. You then enter the recipient’s email address. You can email the Lightbox to multiple people by separating each email address with a space (do not use punctuation). The recipients of the Lightbox can only view these images, as they are not large enough resolution to use for anything. If the recipient is a registered user of the Image Gallery website, the Lightbox will also display in their dropdown list of Lightboxes with the word (emailed) in brackets after the Lightbox name.

    To order images in your Lightbox, you can select some or all images and then click With Selected Items - Copy to Basket. Then go to the Basket and Proceed to Order.


    Ordering Materials

    As you choose the items you want to order, place each item into your Basket. You can do this at Search Results (click on the basket icon) or from the item Information screen.

    Your basket shows all the items you have selected. You can remove an item from your basket at any time. Please note that your Basket is limited to 20 items per order so if you have more than 20 items, you may have to submit multiple orders. Once you are ready to order the items in your basket, click the Proceed to Order link at the bottom of the page if you are on the Basket page or in the Basket section of the black side bar.

    To proceed with your order ensure you have completed all Project details and have acknowledged that you accept the term and conditions by scrolling through the window and checking the box, then click OK. If any information is missing, you will be prompted to complete the missing details. Please review all your order details and take note of the order number for future reference.

    If orders require assessment by the Administrator you will receive an email informing you of the outcome. Some items are approved automatically. Tourism Australia endeavours to process all requests within one business day, however please allow up to 1 business day before contacting us. Journalists on deadline may contact the Image Gallery images@tourism.australia.com for urgent processing only.

    Once you have received your notification email, please go to your Orders page to download your selection. Where payment is required you will need to pay for your order prior to download using the online credit card payment facility. If you require a Tax Invoice/Receipt, please print this page.

    Click on the order number and follow the prompts to download your order. Items will be available for download for 14 days. The Orders page also records any orders that you have made but are yet to be approved or paid if applicable, as well as keeping a history of previous orders.

    Footage
    Please go to Tourism Australia's Video Gallery website http://video.australia.com to access footage. Please note that this is a separate website to the Image Gallery and you will need to register to access.

    Brandmarks
    The logo for industry can be found and downloaded from http://www.tourism.australia.com//campaigns/tnla/camapignl-logo.aspx Please make sure you read the Terms and Conditions and guidelines carefully.


    Prices
    GST for Australian buyers is 10% and must be added onto price. All standard Tourism Australia Terms & Conditions apply. Price listed is per image.

    Technical Help

    Forgotten password?
    Click on the Password Reset link underneath the OK button in the Log In section of the sidebar where you would normally enter your username and password. Fill in the email address you provided on registering and instructions will be promptly emailed to you.

    Updating your details
    You can change your password and personal details by selecting Edit User Details in User Info section of the sidebar underneath where it says, "You are logged in as..."

    Expired Orders
    Once approved your order remains on the Image Gallery server for you to download for a period of 14 days. If you do not download your order in this time you will receive an Order Expired message. Please contact the Image Gallery images@tourism.austral.com to reinstate your order if you wish to download your images after the expiry period.

    Cookies
    Cookies are small amounts of information stored on your computer by Internet sites you visit.
    You must choose to accept the cookie when prompted, in order to log in to this site.
    Please log in to the site again after changing the cookie setting.

    How to setup cookies for MS Internet Explorer™

    1. Go to Tools -> Internet Options -> Privacy -> Advanced
    2. Choose "Override automatic cookie handling"
    3. Choose "Prompt" for First-party Cookies
    4. Choose "Prompt" for Third-party Cookies

    This setting will allow you either to accept or reject the cookies.

    How to download a digital image file
    You will require special software to view the downloaded files.

    The materials available to download have been converted to a digital file. In order to minimise the time it would take to download a large digital file, the images have been compressed to a JPEG format.

    If you are having problems downloading, please check with your administrator to see if there are download restrictions in place with your network or ISP before contacting the Help Desk.

    Using Zip, a public domain software product that uses non-lossy compression, the images are compressed so that they can be downloaded directly to your desktop in less time.

    You will require software to unzip (expand) the images you have downloaded from the site. Using WinZip™ or StuffIt Expander™ you can expand the file back to its original file size. If you don't have WinZip or StuffIt Expander™ you can download the software from the Internet for free.

    Click here to download WinZip™ for Windows™.
    Click here to download StuffIt Expander™

    How to expand a compressed file using WinZip:

    1. Click the 'Download image' button
    2. When the dialog box appears select "SAVE" - DO NOT select "open"
    3. Locate the file on your hard drive and double click it.
    4. A WinZip window will appear. Click 'I agree'
    5. Highlight (one click only) the image file and select 'Extract' from the top menu bar
    6. Select the location to store the image and click the 'Extract' button
    7. The expanded file will be saved to the specified location

    How to expand a compressed file using Stuffit Expander:

    1. Click the 'Download image' button
    2. Save the file to your hard drive
    3. Launch StuffIt Expander™
    4. Select 'Expand' from the menu bar
    5. Select the .zip file and click 'Open'
    6. The .zip file will convert to an expanded file that you can double click to open or simply drag and drop the .zip file onto the StuffIt Expander™ icon to expand it.

    If you have difficulty downloading files, your Internet connection may be busy. Please try again within 48 hours from your orders page. 

    Latest browsers

    This site supports the following browsers:

    • Internet Explorer 10.0+
    • Safari (Mac)
    • Firefox (Mac and PC)

    Some areas of this site may not display correctly on older browsers.

    Printing
    If your printer clips the side of the page when printing from this site (e.g. Lightboxes) try one of the following:

    • In Page Set Up, set margins to zero or the smallest size allowed
    • In Page Set Up, choose landscape instead of portrait
    • In Page Set Up, choose "shrink to fit" if that option is available

    If the above techniques do not help:

    • Copy the web page (Control-A then Control-C) and paste it (Control-V) into Outlook or Outlook Express, Save the email and Print the email.

     

    Uluru-Kata Tjuta National Park Images

    PLEASE READ CAREFULLY

    Still and moving imagery of Uluru-Kata Tjuta National Park requires a permit for usage.

    You are responsible for ensuring that all necessary rights, consents, licences or permissions that may be required are obtained prior to publication, reproduction or other use of any Tourism Australia imagery featuring Uluru-Kata Tjuta National Park.

    The Permit application package can be obtained from the Uluru-Kata Tjuta National Park website.

    For any queries or further information please contact the Uluru-Kata Tjuta National Park Senior Media Office:

    Uluru-Kata Tjuta National Park
    Senior Media and Information Officer
    PO Box 119
    Yulara NT 0872

    Ph: +61 8 8956 1113
    Fax: +61 8 8956 2360
    Email: uluru.media@environment.gov.au

     

    Kakadu National Park Images

    PLEASE READ CAREFULLY

    Still and moving imagery of Kakadu National Park requires a permit for usage.

    You are responsible for ensuring that all necessary rights, consents, licences or permissions that may be required are obtained prior to publication, reproduction or other use of any Tourism Australia imagery featuring Kakadu National Park.

    The Permit application package can be obtained from the Kakadu National Park website.

    For any queries or further information please contact the Kakadu National Park Media Office:

    Kakadu National Park
    Ph: +61 8 8398 1176

     

     


    If you need technical assistance using the site after you have logged in please contact the Helpdesk.